Motorola Solutions

Ordering and Shipment Policies

Shipping: Giant begins processing accepted orders immediately. We make every attempt to notify you prior to order confirmation of availability of Products to fill your order. Where Product(s) is(are) listed as available for shipment, Products normally ship within the next two (2) business days. In the event that there is an error in availability of a Product to fill your order such that the shipment will be delayed more than ten (10) working days, we will contact you for instructions. If you elect to cancel your order when notified of delayed shipment your credit card will not be charged. Product prices do not include shipping and handling unless otherwise expressly indicated at time of sale. We do not allow address changes after an order has been accepted. For your protection, a signature may be required for product deliveries. We do not offer expedited delivery options at this time, i.e., next business day or second business day delivery. Giant will ship merchandise to any location within the fifty (50) states of the United States, including the District of Columbia. Unfortunately, we will not make deliveries to international addresses, United States territories, F.P.O., A.P.O. or P.O. Boxes.

Risk of Loss: Risk of loss or damage to Products in transit is yours. In the event of Product damage, loss during transit or a late shipment, it is your responsibility to file a claim with the carrier. Giant will aid you if needed in the filing of an appropriate claim with the carrier in the event of loss or damage.

Order Cancellation: Giant begins processing accepted orders immediately, and therefore we are unable to accept order cancellation requests once an order confirmation has been received. If you wish to cancel your order, you can either refuse delivery of your order, or if unable to do so, you may call us for a return authorization number (RMA) in accordance with our return policy described below. Return Policy: Orders placed for Products purchased at this web site are covered by our 30-day Satisfaction Guaranteed

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